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Communication and community engagement coordination in the Rohingya crisis: did it work?

  • By CDAC Network
  • 26/11/2018
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Communication with communities was integrated early into the Rohingya response. Thanks to agencies prioritising communications in the response, and to the Bangladeshi national platform on communication and community engagement – the Shongjog – being operationalized before the onset of the crisis, communication and community engagement quickly became a core aspect of the response effort. But how was this coordinated. And did it work?

The Real-Time Evaluation of Communicating with Communities Coordination in the Rohingya Response assesses how coherently, competently and adequately communication and community engagement was embedded in the response through inter-agency coordination structures.

In particular the report highlights the need for strong, accountable and inclusive leadership in communication and community engagement coordination structures, and the necessity to embed such mechanisms in disaster-prone countries before a crisis hits.

This report was undertaken by the Communication and Community Engagement Initiative (CCEI). UNICEF, OCHA, IFRC, and other partners, under the auspices of CDAC Network, established the CCEI. It aims to organise a collective service to address the need for a more systematic and coordinated approach to communications and community engagement with affected people. 

Find out more and read the full report

Shongjog Members

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