BBC Media Action, Internews and Translators without Borders have been working to improve access to information for Rohingya communities by supporting humanitarian and media agencies in their communication in the camps. The ‘Common Service for Community Engagement and Accountability’
involves a range of activities, from creating and sharing audio visual content in the Rohingya language, to training interpreters, tracking rumours circulating in the camps, supporting agencies to set up feedback mechanisms, and ensure community needs and concerns are collated and brought to the attention of responding agencies.
This report shares findings from an evaluation of the project's work so far, providing new data on access to information, trusted sources of information and use of feedback mechanisms for both Rohingya people and host communities. The report also looks at how the services provided by the project are being used by the wider humanitarian community.
This evaluation was conducted by BBC Media Action and forms part of the Common Service for Community Engagement and Accountability, which is led by BBC Media Action alongside Internews and Translators without Borders. The work is being delivered in partnership with the International Organisation for Migration (IOM) and is funded by the UK Department for International Development.