Tools
Message Library
Message Library acts as a reference for those wanting to disseminate critical information to affected populations in an emergency throughout Bangladesh. The Message Library has been developed in collaboration with Government of Bangladesh Officials (Department of Disaster Management, DDM), different UN clusters, International and National NGOS and other stakeholders working in humanitarian response. It can be used both as a disaster preparedness tool and following the outbreak of an emergency. Translators without Borders has contributed a wide selection of translations to the Message Library.
Launch the Message LibraryResources
Guide CXB multimedia: communication with refugees about voluntary return to Myanmar
- 20/08/2019
[Updated 20 August with listening group materials] Following the recent confirmation from the government of Myanmar that some refugees are eligible to return, the communication tools available below are designed to help explain the details of the voluntary repatriation process to Rohingya people ...
Guide Aa'rar Foygam - Weekly audio and discussion guides for listening groups
- 20/08/2019
BBC Media Action is producing a new weekly audio output - Aa'rar Foygam - specially aimed at listening groups. Each week, a 20-25 minute programme will be available, designed for use in listening groups, community spaces, children's centres and anywhere else where community members gather together.&...
Guide CXB multimedia - Dengue fever
- 08/08/2019
The communication products below have been created to help communicate risks and precautions related to dengue fever. They can be used in information centres, outreach staff and volunteers and other setting where direct engagement with communities is taking place. Audio messages for ...
Website Breastfeeding instructional videos (Rohingya language)
- 06/08/2019
This series of factual videos are designed to help mothers breastfeed successfully. The materials cover basic breastfeeding advice as well as what to do when there is a low supply of milk or pain or discomfort. Materials are primarily designed for use in healthcare settings or Women Friendly Spaces ...
Guide CXB multimedia: Babies and infants
- 01/08/2019
[Updated 1 August with new animation focused on breastfeeding] BBC Media Action has developed a series of multimedia products to assist in communicating about health issues for new-born babies and very young children. The materials cover self-care advice as well as information about when health...
Guide CXB multimedia: Joint registration
- 01/08/2019
[Updated 1 August 2019 with new video explaining the joint registration process] These materials are designed to help communicate with refugees about the joint government / UNHCR registration process. Materials can be used in information hubs, within community spaces or in listening groups; and ...
Guide CXB multimedia: Storytelling cards for learning centres
- 28/07/2019
Working with Plan International and the Education Sector, BBC Media Action has produced a series of image cards to help prompt students’ imaginations and to provide the raw materials for stories they create. The aim of the cards is to support interactive and engaging educational materials for ...
Website Palonger Hota / Voice of Palong – a weekly radio show by and for Rohingya and Bangladesh ...
- 20/07/2019
Palonger Hota (Voice of Palong) is a radio magazine programme (30 mins) on everyday matters in the Rohingya refugee settlements as well as the surrounding Palong host community villages in Bangladesh. We cover all aspects of life that people care about including lifesaving information, giving a ...
Guide Aa'rar Kissa - Audio drama to combat gender-based violence and child marriage
- 17/07/2019
[Updated 17 July 2019 - episodes 6-10 now available for download, along with discussion guides] BBC Media Action has produced a new audio drama series, Aa'rar Kissa (Our Story) - we believe this is the first ever long-format drama to have been produced in the Rohingya language. The drama follows ...
Guide Communication tools for flood-affected areas
- 16/07/2019
A range of communication materials have been produced by BBC Media Action, on behalf of Shongjog, targeted towards flood-affected communities. Agencies looking to respond to the recent seasonal flooding may find these tools useful - they are free to download and use by any humanitarian agency. Tools...
Guide IEC Material: Protecting Ourselves from Elephants
- 02/07/2019
Considering the frequent wild elephants attacks in the Rohingya Refugee camp and lack of child friendly messaging regarding this, Save the Children International has developed a Facilitator Guide - 'Protecting Ourselves from Elephants' - for children under 12 years of age. This Facilitator...
Guide CXB multimedia: Materials to explain the ICC process
- 30/06/2019
In September 2018, the Prosecutor of the International Criminal Court has opened a preliminary examination concerning the alleged deportation of the Rohingya people from Myanmar to Bangladesh. In June 2019, the Prosecutor informed the Judges that she will ask for authorization to open...
Website Jamtoli Information Line: Radio program for Rohingya residents of Camp 15
- 18/06/2019
Jamtoli Information Line is a radio program made by and for the Rohingya residents of Camp 15, Jamtoli Camp, in Cox's Bazar. This program is produced by Coast Trust with the support of Fondation Hirondelle. The programs are available on SoundCloud and you can follow Refugee and Host ...
Website Aror Hota (Our Voice): Radio Programme for Host Community
- 18/06/2019
Aror Hota is 'Our Voice', a program made by and for the Bangladeshi host community of Palonghkali and Rajapalong districts of Cox's Bazar. This program is produced by Coast Trust with the support of Fondation Hirondelle. The programs are available on SoundCloud and you can follow Refugee ...
Website Shanti Hota: Radio Program for Rohingya residents of Kutapalong
- 18/06/2019
Shanti Hota is a radio program made by and for the Rohingya residents of Kutapalong. This program is produced by Coast Trust with the support of Fondation Hirondelle. The programs are available on SoundCloud and you can follow Refugee and Host Community Radio station if...
Guide CXB multimedia: Children and learning
- 18/05/2019
[Updated 18 May with new animation] These multimedia products are designed to assist in communicating about the facilities and benefits of child-friendly spaces and temporary learning centres; encouraging families to help their children access these facilities. Materials are primarily designed for ...
Guide CXB multimedia: Explaining the cyclone warning signals
- 01/05/2019
[Updated 1 May 2019 with discussion guides for host community interventions] The resources on this page are intended to help explain the cyclone early warning signals that are being used in the camps; and give Rohingya people advice about how to prepare, at each warning level. The ...
Guide CXB multimedia: Shelter strengthening and cyclone / monsoon preparedness
- 28/04/2019
[Updated 28 April 2019 with new discussion guide to aid listening groups] To coincide with the distribution of shelter tie-down kits, BBC Media Action has developed a series of multimedia products to assist in communicating the importance of shelter strengthening and more general extreme weather ...
Website Jogajog: Easier access to video and audio content for field staff and volunteers
- 10/04/2019
Many field staff and volunteers are using audio-visual materials created for the Rohingya response to help facilitate high-quality community engagement activities with refugees and host communities. To make it easier for these front-line communicators to find and use material easily, a ...
Guide CXB multimedia: Nutrition
- 10/04/2019
[Updated 10 April with a new instructional video on the preparation of supplementary food for young children] BBC Media Action has developed a series of multimedia products to assist in communicating about various aspects of nutrition for children; and pregnant and lactating women. Materials ...
Guide Chickenpox campaign
- 04/04/2019
[Updated 4 April with new video] The materials below have been produced through the Cox's Bazar health risk communication task force in order to facilitate a campaign on chickenpox in the Rohingya refugee camps during January 2019. You can download the materials here: Frequenty asked questions, in ...
Guide Off-line radio programmes and discussion guides for listener groups - Cox's Bazar response
- 27/03/2019
From 1 April 2019, the 'Listen Again' service has been suspended, as funding is currently not in place to continue this activity. In the meantime, listening groups are welcome to make use of archive material and may also be interested in downloading other programmes aiming to serve Rohingya people ...
Guide CXB multimedia: Fire
- 25/03/2019
[Updated 23 March with consolidated guidance on mitigating fire risk and managing fires] The winter season brings increased risk of fire as the weather is dry and people use fires to stay warm. These communication products are designed to help agencies accurately and effectively communicate about ...
Guide CXB multimedia: Pregnancy
- 24/03/2019
[Updated 24 March with new animation aimed at young, first-time monthers] BBC Media Action has developed a series of multimedia products to assist in communicating about health issues in pregnancy. The materials cover self-care advice as well as information about when health services should be ...
Guide CXB multimedia: water, hand-washing and hygiene
- 24/03/2019
[Updated 24 March with new animation on food hygiene] Swiftly becoming a celebrity within the camps, Md Habibur Rahman is known for singing in traditional style, with key information and advice embedded within his songs. Recorded live in the camp, here are two examples of his songs, which can be ...
Guide CXB multimedia: Gender-based violence (incl child marriage)
- 16/03/2019
[Updated on 16 March with a new factual video about focusing on risks of child marriage and how families can support each other to avoid it] BBC Media Action has developed a series of multimedia products to assist in communicating about gender-based violence. The materials cover ...
Guide CXB multimedia: Trafficking
- 16/03/2019
[Updated 16 March with new video content about keeping children safe] These multimedia products are designed to assist in communicating about risks and precautions related to trafficking. Materials are primarily designed for use in information hubs or within community spaces and listening groups, ...
Guide Bala-Bura: Community audio providing actionable and practical information to Rohingya ...
- 03/03/2019
Bala-Bura is an audio programme produced with and for the Rohingya community. A team of 20 Rohingya volunteers go out into the camps daily to collect rumours, concerns and questions from the community. Half of the group are women and half are men, some are born in the camps, some arrived in 2017 and...
Guide Video for hygiene practice: Tandil Beyaram Fuk Ki
- 27/02/2019
This is a video that is meant to promote basic hygiene practices. It shows the different ways of how the flu spreads and gives simple advice on how to prevent it from spreading. It is recorded in Rohingya language (Buthidaung dialect) for camp wide distribution. This video can be found in different ...
Guide Communication materials on safe use of LPG
- 12/01/2019
[Updated 12 January 2019 with additional resources] With community feedback frequently highlighting the need for alternatives to firewood and an increased focus within the response on distribution of liquefied petroleum gas (LPG), these communication materials are designed to help the Rohingya ...
Guide CXB multimedia: Winter
- 07/01/2019
BBC Media Action has developed a series of multimedia products to assist in communicating about issues related to preparing for and coping with the winter weather. Materials are primarily designed for use in information hubs or within community spaces and listening groups, but could also be used by ...
Guide CXB multimedia: Gardening
- 29/12/2018
This content is designed to assist in communicating about the potential for small-scale vegetable cultivation within the refugee camps in Cox's Bazar. Materials are primarily designed for use in information hubs or within community spaces and listening groups, but could also be used by agency field ...
Guide CXB multimedia: Women friendly spaces
- 26/12/2018
These multimedia products are designed to assist in communicating about the facilities and benefits of women-friendly spaces; encouraging women to attend and helping reduce barriers amongst men to women attending. Materials are primarily designed for use in information hubs or within community ...
Guide CXB multimedia: Landslides, floods and lightning
- 12/12/2018
[NEW - updated with new flashcards on landslide risks and precautions] With the onset of the monsoon, landslides, floods and lightning are becoming an increasingly severe risk within the camps. Based on messages endorsed by the CXB Emergency Communications Group (see below), these communication...
Guide CXB: Audio and print messages for Oral Cholera Vaccination round 4 (Nov 2018)
- 12/11/2018
A number of resources are becoming available to assist with information provision related to the fourth oral cholera vaccination campaign, which is taking place in November 2018. These materials are being collected here and will be added to as more become available in the coming days. Information ...
Guide CXB multimedia: Malaria and other mosquito-borne diseases
- 29/10/2018
The rainy season brings additional risks of diseases which are transmitted by mosquitoes, including malaria, dengue fever and chikungunya. The materials here are designed to raise awareness about the risks associated with mosquito-borne diseases and what people living in the camps can do to ...
Guide CXB multimedia: Handwashing Week
- 24/10/2018
To help agencies marking handwashing week in camp, a package of Rohingya language audio messages has been produced covering: Why handwashing is important How to wash your hand effectively General hygiene and cleanliness Safe water management Safe food preparation You can download the messages (and...
Guide Jamtoli Information Line: giving Rohingya people a voice
- 10/09/2018
Jamtoli Information Line is a 30-minute Rohingya-language radio programme made by a group of refugees in Jamtoli camp. Each programme captures a critical issue which has been deemed important by the refugees, and allows Rohingya people and the humanitarian actors in the camp to have their say. ...
Guide Teacher training materials
- 26/07/2018
On this page, you can find materials designed to help conduct training sessions for teachers in the camp. You can also find the videos of actual sessions. The training sessions covered three areas: 1. Health and Hygiene: the material include - Health & Hygiene ...
Guide Audio PSAs for cholera prevention, symptoms and treatment
- 21/07/2018
[Updated 21 July with new content] With the arrival of the monsoon, the risk of cholera is increasing in the camps. But it's easy to prevent and tackle such occurrence if people in danger know about it. These PSAs are designed to be played in community spaces, info hubs, ...
Guide Shelter-related IEC materials
- 10/07/2018
Shelter/NFI sector has developed some additional IEC materials, with the support from other sectors and partner organisations, aiming at the construction or the improvement of the shelters. These materials include – Proper Tie Down of Shelter: (Print poster – size: A4 – Bangla and...
Guide CXB Multimedia: User Guide for Radio
- 03/07/2018
To coincide with large numbers of portable radios being distributed to Rohingya people, BBC Media Action has worked with IOM to produce a visual instruction manual – in video and print form - which explains how to use the radio. This video instruction manual (2:59 minutes long) which...
Guide Diphtheria medication during Ramadan
- 27/05/2018
Contact tracing for diphtheria is still going on; and some community members may be worried about how they are able to maintain a prophylactic antibiotic regime during the month of Ramadan. This short video PSA sets out some common community worries and features an imam from the Rohingya ...
Guide CXB: Cyclone and monsoon health-related risks - message pack
- 23/05/2018
Download this message pack (Rohingya audio, plus guide script in English) to assist with the mitigation of health-related risks associated with cyclones and storms. The messages cover risks related to water, pregnancy, pre-existing medical conditions and treatment continuity, self-care, physical ...
Guide CXB Multimedia: Aid is Free
- 22/05/2018
Humanitarian aid is completely free and needs no transaction of any type. To get this message out, Internews, Translators without Borders and IOM have produced some contents in different formats. You can download the whole package and choose the content that best suits your communication. The ...
Guide CXB multimedia: Dealing with heat
- 17/05/2018
BBC Media Action has developed a series of multimedia products to assist in communicating about precautions, symptoms and care-seeking related to heat and heat-related health problems. Materials are primarily designed for use in information hubs or within community spaces and listening groups, to ...
Report Understanding Information & Communication Needs: A study with disaster prone communities ...
- 17/05/2018
Shongjog has a study to understand the information and communication needs of communities in flood prone riverine and cyclone prone coastal areas of Bangladesh. The study looked at four key areas, including identifying disaster management information and communication mechanisms available in the ...
Report Engaging the Private Sector in Mainstreaming Communication with Communities
- 17/05/2018
While several humanitarian organisations are working to mainstream CwC in their programme designs in Bangladesh, it is undeniable that the advantages of CwC can be realised at a much greater scale if this can be sensitised and mainstreamed across the private sector in Bangladesh. This scoping ...
Guide CXB: Oral Cholera Vaccination - video PSA and song
- 05/05/2018
To enhance the oral cholera vaccination campaign, BBC Media Action has produced a short video public service announcement (PSA) featuring members of the Rohingya community talking about their experiences of receiving vaccinations and the importance of being vaccinated. The PSA also features a song, ...
Guide CwC Marker System
- 17/01/2018
The CwC Marker is a new strategic tool to ensure that adequate consideration is given to integrate the CwC framework in designing interventions and responding to emergencies. The toolkit provides an overview of the CwC Marker and its application as well as providing guidance on how to assess CwC ...
Guide CwC Volunteer Training Module
- 17/01/2018
This training module, designed to introduce volunteers working in humanitarian response to the concepts and principles of Communication with Communities, was developed by BRAC on behalf of Shongjog, with funding from the UK Department for International Development.
Guide CwC Mainstreaming Toolkit - Bangla
- 17/01/2018
Two-way communication is an integral part of the Core Humanitarian Standard (CHS). However, CwC may still not seem to be an area of priority for responding organisations. Therefore, awareness about the importance of CwC interventions is needed. Integrating CwC into programming will improve the ...
Guide CwC Mainstreaming Toolkit - English
- 17/01/2018
Two-way communication is an integral part of the Core Humanitarian Standard (CHS). However, CwC may still not seem to be an area of priority for responding organisations. Therefore, awareness about the importance of CwC interventions is needed. Integrating CwC into programming will improve the...
Guide Community Radio guidelines for CwC - Bangla
- 17/01/2018
By providing important information and news, community radio can also take part in the humanitarian assistance efforts during disasters. By broadcasting live or phone-in programmes, community radios can provide various news and information like what to do during disasters, and where relief materials...
Guide Volunteer guidelines for CwC - Bangla
- 05/11/2017
The success of Bangladesh in disaster management is highly praised around the world. The key to this success is the social bonds of the country's people, mentality towards volunteerism and the contribution of volunteers - who are often the first responders in an emergency. Now, considering the need ...
Guide Volunteer guidelines for CwC - English
- 05/11/2017
The success of Bangladesh in disaster management is highly praised around the world. The key to this success is the social bonds of the country's people, mentality towards volunteerism and the contribution of volunteers - who are often the first responders in an emergency. Now, considering the need ...
Guide Cox's Bazar response - request radio content
- 01/11/2017
BBC Media Action is working with UNICEF, Bangladesh Betar, Radio Naf and the CXB Communication with Communities Working Group to help provide lifesaving information to Rohingya and host communities across Cox's Bazar. Sectors, working groups and individual agencies working as part of the emergency ...
Guide RISK Communication Guide for ZIKA VIRUS DENGUE CHIKUNGUNYA
- 10/08/2017
The guide aims to help Country Offices in South Asia support national and local governments’ preparedness in the case of disease outbreak. Designed as a practical resource package with templates and pictorial materials, it provides a step by step guide to risk communication planning and community ...
Guide Outbreaks Response Communication Toolkit
- 16/07/2017
Disease outbreaks can have substantial health, economic and social costs. The public health imperative during an outbreak is therefore to control the event as quickly as possible in order to minimize morbidity, mortality and other negative impacts. Communication is integral to every public health ...
Case Study Zika Virus Prevention & Control
- 16/07/2017
This document is an interagency collaboration lead by UNICEF and in close partnership with WHO and the International Federation of Red Cross and Red Crescent Societies (IFRC). Its purpose is to, under the WHO Strategic Response Framework, provide a tool for the use of country teams of the key ...
Case Study Nepal – C4D Earthquake Response
- 16/07/2017
This report highlights the key United Nations Children's Fund (UNICEF) communication for development (C4D) interventions during the response phase of the April and May 2015 earthquakes, which killed nearly 9,000 and severely affected thousands more. It explains how the UNICEF C4D programme worked at...
Guide Essentials for Excellence
- 16/07/2017
Essentials for Excellence is not comprehensive but it does equip you with sufficient know-how to be able to plan and manage useful RM&E for your AI/PI strategic communication. For those seeking further information, web-links and key references are included. The guide is aimed at users who want ...
Guide Communication for Humanitarian Action Toolkit
- 13/07/2017
The Communication for Humanitarian Action Toolkit (CHAT) has been designed with practitioners in mind and is a resource that you can work with and adapt as you strive towards your communication for humanitarian action goals.
Guide Behavior Change Communication in Emergencies Toolkit
- 13/07/2017
Behaviour change communication (BCC) in emergencies is a consultative process among communication specialists, technical experts, local change agents and communities. It addresses the knowledge, attitudes and practices of individuals, families and communities. It aims to share relevant and action-...
Case Study Literature Review
- 13/07/2017
This literature review focuses on the range of practical communication resources and tools available for use in emergency or disaster settings, as well as in preparedness and recovery. The rationale for undertaking the review is to assess how previous resources have addressed the topic and what we ...
Case Study Booklet in Bangla: Earthquake Preparedness- what we do in an Earthquake
- 06/04/2016
Booklet in Bangla: Earthquake Preparedness- what we do in an Earthquake Oxfam in Bangladesh developed this pocket book on earthquake preparedness under the project titled Urban Resilience Bangladesh’ with an aim to raise awareness amongst the urban communities, ...
Guide Booklet in English: Earthquake Preparedness- What we do in an Earthquake
- 06/04/2016
Oxfam in Bangladesh developed this pocket book on earthquake preparedness under the project titled ‘Urban Resilience Bangladesh’ with an aim to raise awareness amongst the urban communities, especially the youth, on earthquake preparedness. It is ...
Report OCHA Community Engagement - 2015 Highlights
- 10/02/2016
In the OCHA 2015 highlights, there is focus or hotlines e.g., the hottest way to connect with communities, Questions and Answers on common engagement services in Nepal and Yemen and Community Engagement and the World Humanitarian Summit in 2016.
Report Good practices from South & South-East Asia in disability inclusive disaster risk ...
- 26/01/2016
This report presents selected good practices from South and South-East Asia that highlight how persons with disabilities can participate in and contribute to efforts in disaster risk management. As the good practices in this report illustrate, the inclusion and active participation of...
Guide Flip chart: Dealing with Cyclone and Storm Surge in Bangladesh
- 26/01/2016
This Flip chart was developed mainly for awareness raising through family & community level preparedness. Funded by: The European Commission's Humanitarian Aid and Civil Protection (ECHO) Implemented by: National Alliance for Risk Reduction and Response Initiatives (NARRI) Published on: ...
Guide Instruction Flip chart: Knowing the rules to be safe before, during and after earthquake.
- 26/01/2016
Knowing the rules to keep safe before, during and after earthquake. Circulated by Department of Disaster Management (DDM) and Ward Volunteer Group.
Guide Instruction leaflet: Preparedness can Reduce Devastation from Earthquake
- 26/01/2016
The leaflet on Preparedness can Reduce Devastation from Earthquake has information on "preparedness on earthquake" and "things to do before earthquake" Every natural calamity gives warning. But earthquake is such a natural calamity that gives no warning. That is why, the only way to minimize ...
Case Study State of Social Media Technologies on Disaster Preparedness
- 26/01/2016
Findings of this study are: It showed the prevalent use of social media by humanitarian organizations in several countries in the Asia Pacific region. It showed that organizations share information they gathered from social media or social media analysis tools with the target communities or other ...
Report BBC World Service Trust- Policy Briefing #2- October 2008. Left in the dark: The Unmet ...
- 26/01/2016
Policy Briefings offer concise reviews of topical development issues. This policy briefing argues that people need information too. It does so not to create an added burden on humanitarian responses that are always stretched thinly. It does so because such responses are too often...
Case Study Ghure Darai: Providing Information and Supporting Action
- 26/01/2016
A study to access the impact of BBC Media Action's Ghure Darai Programme in response to cyclone Mahasen.
Guide Lifeline Production Manual: A guide on how to make programming for people affected by ...
- 26/01/2016
The purpose of Lifeline programming is to share information with people affected by humanitarian crises in order to help save lives and reduce suffering.
Guide Lifeline Programming: Communication with crisis-affected people
- 29/12/2015
Lifeline programming is special media programming for communities affected by humanitarian crises. It aims to provide people with timely, relevant and practical information to alleviate their suffering and assist with their recovery. Lifeline programming also aims to give ...
Guide OCHA on Message: Communications with Communities
- 28/12/2015
A resource from OCHA exploring Communications with Communities (CwC) to meet the information and communications needs of people affected by crisis. OCHA on Message is a reference product that enables staff to communicate OCHA’s position on key issues
Guide Roles of Field Workers in Disaster Response
- 22/05/2011
Roles of Field workers in Disaster Response published by Emergency Capacity Building (ECB) Project- Bangladesh Consortium.
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This material has been funded by UK aid from the UK Government, however the views expressed do not necessarily reflect the UK Government’s official policies.
