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CXB: Complaint and feedback mechanism in camps

  • By BBC Media Action
  • 26/07/2021
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This page contains communication material about complaint and feedback mechanism in camps. 

BBC Media Action has produced an audio PSA to assist in communication about complaint and feedback mechanism of WFP in camps for reporting issues related to food assistance such as food quality, loss of SCOPE card or data card and changes such as the addition of new family members or loss of family members.

The PSA has been produced for Rohingya people living in different camps in Cox's Bazar.

The material is primarily designed for use in information hubs or within community spaces and listening groups but could also be used by agency field staff, volunteers, and others working directly with communities.

Preview and download the content from here:

[26 July 2021] Audio PSA about complaint and feedback mechanism of WFP in camps for reporting issues related to food assistance, featuring a monitoring and evaluation assistant from WFP. (Rohingya language - 4'04") (also available without music)

This material has been produced by BBC Media Action in partnership with Tdh and is supported by UNHCR.

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