Two-way communication is an integral part of the Core Humanitarian Standard (CHS). However, CwC may still not seem to be an area of priority for responding organisations. Therefore, awareness about the importance of CwC interventions is needed. Integrating CwC into programming will improve the program quality and also fulfill the CHS elements that humanitarians are obliged to respect. Communication between agencies and crisis-affected people is also an important element as it ensures accountability and participation. In view of the above, an attempt has been made by Action against Hunger and Shongjog members to develop this toolkit to integrate CwC throughout humanitarian program cycle in order to address the communication needs of people affected by crisis. The content of this toolkit has been prepared after consulting with a number of humanitarian practitioners and it will be reviewed and updated from time to time.
The toolkit has been created by Action Against Hunger on behalf of Shongjog, with support from the UK Department for International Development.